Dude wheres my flight?

8:10 Tried to check into my flight online and was told I must see a ticket agent to get checked into the flight.

8:15 Called NWA reservations to investigate the ticket. Was told I was a no show Monday for the flight from Detroit to Dayton. Curious as I am in Dayton right now and I flew a NWA Saab turbo prop in seat 1a that left Detroit – late I might add – from gate C16. But as I didn’t save my boarding pass the Reservation agent said there was nothing they could do… I wondered: why can’t you look in the system at the planes manifest? My name would be on it! But no! I have to contact my travel agent and maybe… Mind you MAYBE.. something can be done. She was polite, but that she seemed annoyed by the fact that I had even called in – with this problem – and insinuated that it was MY FAULT the gate agent hadn’t processed me correctly, really pissed me off. Oh yeah and she doesn’t care that I might now be stranded in Dayton, OH. D – A – Y – T – O - N O – H – I – O!!

8:36 I call my travel service through work. I try to be calm and explain the situation. Believe it or not they have heard of this before. Dave the rep. told me confidently that they had a SPECIAL contact at NWA and he was sure he could resolve the issue. He took all of my information and said he would call back…. We shall see.

8:45 Complained to everyone how crappy the service at NWA was!!

8:50 Complained to everyone how crappy the service at NWA was!!

8:59 Complained to everyone how crappy the service at NWA was!!
I had talked to 3 different groups about this slip up and the average response was ‘That’s why I don’t fly NWA’

9:15 Complained to everyone online how crappy the service at NWA was!!

9:25 Complained to everyone how crappy the service at NWA was!!

9:33 Complained to everyone how crappy the service at NWA was!!

9:50 Complained to everyone how crappy the service at NWA was!!

9:52 Complained to everyone how crappy the service at NWA was!!

10:13 Talked to James (the consultant I’m working with) he said I should call our travel rep again and press the issue. I said I would be patient and wait until 2 hours had past.

10:28 8 minutes before 2 hours is up Dave called back. He had fixed everything. He said NWA had messed up on Monday… Yeah I KNOW.

10:32 Checked into my flight for tonight… Still skeptical.

10:35 Looked into booking Continental or Delta for all of next year instead of NWA. Hope everything goes well tonight and they let me on the plane.

11:20 Wrote this Blog. Sorry Dad but your guys really gave me a time today! May have to fly Continental.